Do you want to start advertising on Google Hotel Ads? Or have you already started, but want to get more out of it? We got you covered!
On this page, we share everything you need to know about Google Hotel Ads, also known as Hotel Campaigns in Google Ads.
Just like Expedia, Trivago, Tripadvisor or Booking.com, Google Hotel Ads is a metasearch platform. On a metasearch platform, travellers compare prices and accommodations. About three quarters of all travellers make use of this. Among those metasearch platforms, Google Hotel Ads is a fast-growing one.
Google Hotel Ads allows you to create hotel campaigns and show your prices and availability to travellers through hotel advertisements. Hotel Ads pop up in relation to a user's search.
Google results pages progressively integrates Google Hotels. This permits Google to show the ads in a smarter and more prominent way. In contrast to Google Search Ads, Google itself determines among which search terms your Hotel Ad is shown.
No, you can advertise your hotel, but also a camping site, holiday park or, for example a vacation Rental. As an online travel agency or tour operator, you can as well advertise an accommodation that is also advertised by the owner or other party on Google Hotel Ads. From there, you have the opportunity to upsell on your own landing page. It is advisable to be selective in your advertisement decision-making. Make clear and evident price agreements with the pertinent accommodation (owners). Campsites for tents are not eligible for Google Hotel Ads.
Google Travel is an overarching department at Google that includes Google Hotels and Google Hotel Ads. This Google umbrella (Google.com/travel) focuses among other things on travel matters such as flights, hotels and holiday homes.
Although Google Travel is reachable via its own URL, many users unknowingly end up in this environment after a search, for example when they are looking for a hotel or a flight.
You remain the data owner
Through a hotel ad, customers end up on a landing page on your website where they can book. You can use this customer data for your own (future) marketing campaigns.
You accumulate more bookings at a lower cost
You determine what you pay through the different bidding strategies and are not bound by the high commissions of Booking.com, for example.
Therefore, low-threshold starts can be a big advantage (for example with only 1%, but 3-5% would be even better). Besides, Google increasingly places Hotel Ads more prominently in the search results.
Everyone has equal opportunities
You do not need to have experience or a high position in Search Ads. You could, for example, get great results with new brands too. All advertisers are treated equally.
With Free Booking Links, you can start for free
Free Booking Links allows you to organically display your prices, meaning you don't have to bid and pay for them. The only thing required is that you send your prices and availabilities to the Google Hotel Center.
A search with a general term, for example 'Hotel Paris', will take you to a so-called SERP (Search Engine Result Page) in Google. Between the ads (SEA) and organic results (SEO), a traveller finds recommendations based on their search. They often stand out prominently!
When a traveller searches for the name of an accommodation, for example 'Dormio Resort Les Portes Du Grand Massif', its Google Business Profile will appear on the right side of the desktop browser. On mobile, the Google Business Profile will appear under the Search Ads. All advertisements are displayed there too. This includes Dormio's own advertisement via Hotel Ads, but also that of all resellers who use this term in their advertisements.
Do you want to advertise in Google Maps? This is also possible by using Hotel Ads. For example, if a traveller searches for 'Hotel Barcelona' in Google Maps, they will immediately see all recommendations with their corresponding prices.
To use Google Hotel Ads, you must be connected to Google Hotel Ads via direct integration. Usually, Google recommends an integration partner.
The following steps are taken during an integration:
A Google Hotel Listing solely, is not enough. Since your prices are shown in your Google Business Profile, it is extremely important that these are up-to-date. Collect Google Hotel Ads reviews, for example.
In addition to an optimal Google Business Profile, there are a number of other factors that ensure that you rank well in Google Hotel Ads. Some examples:
What is the cost of using Google Hotel Ads? It's hard to say because these aren't the same for everyone. One very important advantage of using hotel advertisements is that you can bid through various bidding strategies.
The best bidding strategy for you depends on your type of organisation. If you prefer to market at low risk (by paying a fixed percentage commission per stay/conversion) and automate bid management as much as possible, the CPA bidding strategy would be the most logical option. By opting for the commission-per-stay strategy, you only pay for a booking that has actually been processed and completed. You do not pay in the event of a cancellation.
You can influence the CPC strategies a lot and adjust your bid based on relevant company data. The better you manage your input, the better your results will be.
You can read all about the strategies in our blog about Google Hotel Ads bidding strategies.
It is important that Google is aware of your current prices and availability so that it can show the correct data to the user/visitor. Therefore, the Hotel Center is your foundation.
The prices in your booking engine are synchronised with the Google Hotel Center via a so-called Google Hotel API (Application Programming Interface). This API ensures that your prices and availability are automatically forwarded and updated.
In the Hotel Center overview you will see a rundown of the quality of your accommodations, prices, landing pages and reports. All factors quite obviously need to be in optimal condition.
If you work with an integration partner, you will often use their hotel API. Next to that, they will manage the Hotel Center for you.
Needless to say, The Google Hotel Center is not visible to visitors who do a search.
An official Google Hotel Ads integration partner, such as Adchieve, has its own Hotel Center and sends your prices fast and optimal to Google by connecting with your reservation system.
Often, you can integrate between 4-6 weeks. Customarily this process follows these three steps:
Our experience with thousands of accommodations, has taught us how to best optimise your Hotel Ads. If you wish, you can also use our campaign creation and bid management software for optimal input, control and results.
Adchieve is an official Google Hotel Ads partner. Learn more about the official Google Hotel Ads integration partner Adchieve.
Google Travel’s ‘accomodations’ exist out of Google Hotel Ads and Vacation Rentals. To become an accomodation, you must offer short-term overnight stays to the public.
If your property has a listed Google Business Profile and provides a physical location with a continuously operating reception (and the location is open to the public at all times), Google considers the property a hotel.
To appear in Google Hotel Ads, the accommodations need to meet a number of qualifying criteria:
If you own a house, apartment, or other short-term (furnished) accommodation without a continuously operating reception or accept ‘walk-in’ reservations, it could qualify as a Vacation Rental. You can then advertise using Google Vacation Rentals.
A holiday park is therefore more likely to advertise on Google Hotel Ads and a holiday home on Vacation Rentals. Read more about Vacation Rentals here.
Google Hotel Ads is part of Google Ads. Next to Hotel Ads, Google Ads also offers Google Search Ads and Google Shopping Ads.
In the industry of hospitality, in addition to Google Hotel Ads, advertisements are often also placed on Google Search Ads.
Perhaps the biggest difference between the two channels is that with Hotel Ads you cannot choose the search terms for which you want to rank. Other differences are the degree of competition, the location or placement of your ads, what you pay, the available bidding strategies, etc. For your visitors and future guests, Search Ads and Hotel Ads also look dissimilar and follow a different format.
In the table below you can see the differences at a glance:
The two channels complement each other perfectly. An important question you should ask yourself is at which moments of the customer journey of a traveller you want to be visible. For example, you often see Search Ads throughout the entire customer journey and Hotel Ads are often shown at the very end of the customer journey.
In this article you will read how to optimally use Search Ads and Hotel Ads side by side.